Service & support
From setup to repair: here's everything around your conni solution and your Datafox terminal.
Appointment
Consulting, support or a quick call back: book straight in the calendar.
AppointmentFAQ
Answers to the most important questions about conni.
FAQGuides & how-tos
Step-by-step documentation in the conni knowledge base.
Guides & how-tosRemote maintenance
What's needed for remote maintenance via TeamViewer & DatafoxStudio.
Remote maintenanceRepair form
Fill in the form, enclose it with the faulty device and send it to Datafox.
Repair formStatus pages
Is Personio, HiBob or your scheduling tool down? The status pages are collected here.
Status pages- 4 weeks free
Test box
Test free for 4 weeks: terminal + 10 transponders, fully functional.
Test box Transponder test
Determine for free which reading method your transponder uses and which reader fits it.
Transponder testWarranty extension
Extend to up to 7 years, via Datafox.
Warranty extension
Better call conni.
Not sure which combination of Datafox terminal and software fits you? Then book a free, no-obligation consultation. We listen, clarify your requirements and find the right time-tracking solution together.
Prefer to try conni yourself first?
With the test box you use a Datafox terminal free for four weeks, fully functional and connected to your software. Afterwards the box goes back, the impression stays.











